Terms And Conditions

This page, together with our Privacy Policy and General Website Terms & Conditions, tells you information about us and informs you of the legal terms and conditions (the “Terms”) which govern your use of our ("Seller", "We", "Us", "Our") webstore (the "Webstore").

These Terms will apply to any contract between you and us in respect of your purchase of video game related products, items, and other content (“Products”) on the Webstore (“Contract”).

Please read these Terms carefully and make sure that you understand them before ordering from the Webstore. Before placing an order, you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to place an order.

You should print a copy of these Terms or save them for future reference.

We amend these Terms from time to time. Every time you place an order, please check these Terms to ensure you understand the terms that apply at that time. These Terms were last updated on 12th June 2023.

These Terms are only available in the English language.

Information about us

We are a licensed seller for goods for this game, game server, or Discord server ("Platform"). We purchase licenses for digital goods and software from the Platform and sell them to end customers.

We are Tebex Limited t/a Tebex, a company registered in England and Wales with company number 08129184. Our registered office is:

Tebex Limited
Levy Cohen & Co
5.2 Central House
1 Ballards Lane
London, United Kingdom
N3 1LQ

VAT Numbers: GB167189962 & EU372035465

Contacting us

If you require technical support, need to report fraudulent activity, or believe a Platform is breaching an acceptable use policy, please contact:

https://www.tebex.io/contact/checkout

If we need to contact you, we will do so via email or pre-paid post.

Use of the Webstore

Your use of the Webstore is governed by our General Website Terms & Conditions. Please read these carefully, as they include important terms that apply to you.

Our relationship with the Platform

When you use our Webstore, you will be guided through the steps required to place an order. Please review your order carefully before submitting it.

We license logos, graphics, and digital assets for the purpose of advertising and selling non-tangible digital content produced by the Platform.

The Platform provides us with licenses for products that grant in-game rewards or benefits, which we resell as the merchant.

When purchasing Products, you enter into a contract with us. No contract is formed between you and the Platform.

All Products are licensed, not sold. You are granted limited rights to use digital items on the account used for purchase. Redistribution or resale is not permitted.

Problems with the Products

We will make every reasonable effort to resolve any issues with Products. If problems occur with services required to use a Product (such as server access), we may refer you to external support, but you should contact us first.

The Webstore and Products

All intellectual property rights in the Webstore are owned by us. All rights in Products are owned by the Platform.

We do not guarantee continuous or error-free access to the Webstore.

All purchases are final. No refunds will be issued, including cases where access to the Platform is lost or you are banned.

All items are virtual and have no real-world value.

Virtual currency, where applicable, has no monetary value and cannot be exchanged for real currency.

Restrictions on use

You may only use the Webstore for personal, non-commercial purchases.

You may not copy, modify, distribute, reverse engineer, or otherwise attempt to extract source code from the Webstore.

Personal information

Your personal data is handled in accordance with our Privacy Policy.

Age restriction

You must be at least 16 years old to make purchases.

Order process

All purchases are processed via https://checkout.tebex.io.

Please review your order carefully before submitting it.

Pricing

Prices are set by us and may change at any time, but changes will not affect completed purchases.

Applicable taxes (such as VAT) will be added where required.

Payment

You must be authorized to use the selected payment method.

You agree not to use proxies or methods to disguise your location.

Liability

We are responsible for foreseeable losses caused by our breach or negligence, but not for indirect or unforeseeable losses.

Affiliated brands

We are not affiliated with third-party brands unless explicitly stated.

Third-party sites

We are not responsible for content or services provided by third-party websites.

Other terms

We may transfer our rights and obligations under these Terms without affecting your rights.

These Terms are governed by English law.

Ancillary services

Access to Products may require third-party services (such as game servers). These services may have separate terms.

No refunds will be issued due to issues with these services.

Schedule 1 – EU Withdrawal Rights

EU customers have a right of withdrawal within 14 days unless the digital content has already been accessed.

Once content is accessed, the right of withdrawal is forfeited.